OK, you used to worry about nuclear war, then pandemics, then maybe an asteroid hitting earth or the sun going nova. Now, some want you to add AI to the list of things to worry about, and yes, you should probably do that. I’d hold off on worrying that AI will end life on earth, but users themselves tell me that AI does pose some risks, particularly the current ultra-hot “generative AI” that ChatGPT popularized. That’s particularly true for those who want to apply it to network operations.
I got input from 197 senior IT and network professionals over the last month, and none of them believed that AI could lead to the mass extinction of humanity. Well over half said that they hadn’t seen any crippling long-term downsides to AI use, and all of them said that their company used AI “somewhere.” Thirty-four offered real insight into the use of AI in network operations, and I think this group offers us the best look at AI in network missions.